Orizon Operations — The Lead-To-Customer System For South African Home-Service Businesses
For South African Home-Service Businesses

The complete lead-to-customer system for home-service contractors.

Most home-service businesses don't have a traffic problem — they have a conversion problem. Orizon Operations builds the infrastructure that turns enquiries into booked jobs: a fast, conversion-focused website, sub-60-second lead response, a 5-star review funnel, Google Business Profile optimisation, and a database reactivation campaign. Designed, built, and live in 48 hours.

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20-minute call · No obligation

Inbound Lead — Sandton

SourceWebsite quote form
Auto-responseSent · 14 sec
ServiceGeyser repair
StatusBooked · 14:30
48 HoursFrom signed onboarding to live system
< 60 SecondsAuto-response on every lead
5-Star FunnelFilters and amplifies reviews
No Lock-InCancel any time, no penalties
Built On
Proven Conversion Frameworks WhatsApp Business API Go High Level Infrastructure 48-Hour Delivery Guarantee South Africa-Specific
What's Included

Five components. One integrated system.
Built for South African home-service contractors.

You drive traffic. The system ensures no lead, review, or past customer is left on the table.

Live Website PerformanceLive
Mobile speed score98 / 100
Quote form conversions11 this week
WhatsApp chats opened27
Bounce rate12%
01 · Website

Conversion-focused website, built in 48 hours.

A mobile-first site engineered around one goal: turning visitors into booked jobs. Quote forms, click-to-call, and a live WhatsApp widget on every page — backed by enterprise hosting, SSL, and South African server response times.

Mobile-first design

Over 80% of home-service traffic arrives on mobile. The site is built for that environment first.

Quote forms & chat widget

One-tap WhatsApp integration on every page. Quote requests route directly to your phone.

Service-area structure

Dedicated landing pages per service and per area, structured to support your local discoverability.

Hosting, SSL & domain

Fully managed hosting and security included. No third-party invoices, no technical setup on your side.

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Missed call · 09:41Auto-reply sent
Thank you for calling. We're with another customer at the moment. How can we help? Reply here and a technician will be in touch.
Burst pipe in the kitchen — need urgent assistance.
A technician is being dispatched. We'll send confirmation and an ETA shortly.
02 · Lead Response

Sub-60-second lead response, 24/7.

Industry data consistently shows that responding to a lead within the first minute increases conversion by an order of magnitude. Every quote form submission and every missed call triggers an automated WhatsApp within sixty seconds — even outside business hours.

Speed-to-lead automation

Form submissions trigger an immediate WhatsApp to the prospect and notify your phone in parallel.

Missed-call back

Every unanswered call is followed up with a WhatsApp message within seconds. No leads lost on the road.

After-hours coverage

The system runs 24/7. Emergency callouts at 22:00 receive an immediate response while competitors sleep.

Centralised inbox

All conversations — calls, WhatsApp, forms — surface in a single dashboard accessible from your phone.

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Review requests sent42 this month
Public Google reviews+18
Average rating4.9
Negative feedback routed privately3
03 · Review Funnel

Automated 5-star review system.

Every completed job triggers a structured review request via WhatsApp. Customers indicating a positive experience are routed to your public Google Business Profile. Those indicating an issue are routed privately to you — preserving your public rating and giving you the chance to resolve before reputation damage occurs.

Triage logic

Positive feedback → public review. Critical feedback → private channel. Both responses captured.

Multi-step follow-up

Automated reminders ensure customers who agreed to leave a review actually do — without your involvement.

One-tap request

Initiate a review request after every job in a single click. No copy-paste, no review-link hunting.

Reporting

Monthly summary of requests sent, public reviews captured, and average rating across platforms.

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Google Business ProfileOptimised
Service categoriesConfigured
Service areas12 suburbs
Photos uploaded34
Q&A & postsLive
04 · Google Business Profile

Full Google Business Profile optimisation.

A correctly configured Google Business Profile is the single highest-leverage asset for a local home-service business — and the most commonly neglected. We perform a complete one-time setup: categories, service areas, services list, descriptions, photo library, opening hours, Q&A, posts, and the technical schema needed to be discoverable in local searches.

Categories & services

Primary and secondary categories, full service list with descriptions, structured for relevance.

Service-area mapping

Defined service zones across the suburbs and regions you operate in. No wasted profile reach.

Photo library

Organised, geotagged image set covering work, vehicles, team, and premises. Updated monthly.

Q&A & posts

Pre-loaded common questions with answers, and an initial set of posts to establish profile activity.

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Database ReactivationDay 7
Past customers messaged312
Replies received47
Jobs booked11
Revenue recoveredR 38,400
05 · Database Reactivation

One-time campaign across your existing customer list.

Most home-service businesses have a CRM, a phone, or a spreadsheet of past customers — and never message them again. We run a structured one-time reactivation campaign across your entire database with a re-engagement offer designed for your specific service. In most cases this single campaign produces enough booked work to cover the first quarter.

Database consolidation

We import contacts from your existing systems — phone, GHL, spreadsheets — into a single clean list.

Offer design

Re-engagement offer designed for your service — typically a seasonal check, audit, or service refresh.

Multi-touch sequence

Three-touch WhatsApp sequence over 7 days. Replies route to your inbox; bookings into your calendar.

Reporting

Final report covering reach, replies, conversations opened, jobs booked, and revenue produced.

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Who We Build For

Designed for South African home-service trades.

If your business runs on callouts, quotes, and recurring work — the system was built for you.

Plumbers
Electricians
HVAC & Aircon
Roofing
Landscapers
Pest Control
Garage Doors
Geyser Repair
Pool Services
Painters
Windows & Doors
Handymen
Movers
Tree Felling
Pressure Wash
Renovations
Builders
Pet Services
The Process

From signed engagement to live system in 48 hours.

1

Discovery Call · 20 minutes

A working session to understand your business, services, service areas, and current systems. We walk through the full deliverable, demonstrate the live infrastructure, and confirm fit. No pressure to commit on the call.

2

Onboarding & Build · 48 hours

You complete a structured onboarding form covering brand assets, services, photos, and existing tooling. We build the website, configure all automations, optimise your Google Business Profile, and prepare your reactivation campaign. You are not required to participate during build.

3

Launch Call · 25 minutes

A live walkthrough of every component delivered. We demonstrate operation, hand over login credentials, and document the two daily actions required from you. The system goes live the same call.

Why Orizon

Built differently — by design.

Our model is engineered around speed of delivery, transparent pricing, and zero ongoing lock-in.

48-hour delivery

Most agencies take six weeks. Our build process — supported by AI tooling and a templated infrastructure stack — is engineered to deliver in two days without compromising quality.

Methodology-led

Built on proven offer-construction and lead-conversion frameworks tested across hundreds of B2B service businesses — adapted for the South African home-service market.

South Africa-specific

Built for ZAR pricing, WhatsApp as the primary communication channel, local Google search behaviour, and the operational realities of small-to-mid SA contractors.

No lock-in contracts

A single transparent monthly fee with no minimum term. You can cancel at any point with no penalty. Your domain, content, and customer data remain yours.

WhatsApp-native

Every customer-facing touchpoint runs on WhatsApp Business — the channel South African customers actually use, with delivery and read confirmation built in.

Founder-led service

Direct working relationship with the founder. No account managers, no offshore handoffs, no escalation queues — every engagement is run personally and accountably.

Our Commitment

If we don't deliver, you don't pay.

We've structured the engagement so the risk sits entirely with us. If the system isn't fully built and live within 48 hours of your completed onboarding form, your first month is free. If the system isn't right for your business, you can cancel without penalty — at any time.

48-hour delivery guarantee Live within 48 hours of completed onboarding, or your first month is free.
No lock-in contract Cancel any time, no notice period, no penalty. Domain and data transferred on request.
Free month for referrals Every referral that signs earns you one month free. No cap on the number of referrals.
Pricing

One offer. One price. No tiers.

A single transparent engagement that covers the complete build and ongoing operation of your lead-capture system.

All prices exclude VAT. No long-term contract. Cancel any time.

Frequently Asked Questions

Common questions, answered directly.

What is actually delivered in 48 hours?
A complete, live, fully configured system: website with all pages, quote forms, and WhatsApp widget; the speed-to-lead and missed-call back automations; the 5-star review funnel; the Google Business Profile optimisation; and the prepared database reactivation campaign. Everything functional, everything tested, everything yours from launch.
Do you run ads or do marketing for clients?
No. The Orizon engagement is the lead-capture infrastructure — what happens once a lead exists. Traffic acquisition (paid ads, referrals, vehicle wraps, walk-ins, your existing efforts) remains with you. We've found that businesses convert significantly better when they retain control over their acquisition channels and use a focused conversion partner. Cleaner relationship, lower cost, sharper accountability.
You're new — why should I trust you with no testimonials?
Two reasons. First, the engagement is structured so the financial risk sits with us — if we don't deliver in 48 hours, your first month is free; if it isn't right for your business, you can cancel any time with no penalty. Second, the methodology and infrastructure stack are not new: the system uses proven offer-construction frameworks tested across hundreds of B2B service businesses, and runs on enterprise-grade tools (Go High Level, WhatsApp Business API, managed hosting). We're a new business; the system you're paying for is built on proven components.
What happens if I cancel?
Your domain, website content, customer database, and Google Business Profile all remain yours. We transfer them on request and discontinue the system. There is no notice period, no exit fee, and no clause that holds your assets. We expect retention to be earned each quarter.
Is this in addition to what I already pay for hosting, domains, or Google?
Hosting, SSL, and domain are included in the engagement — we provision and manage them. Your existing Google Business Profile is optimised in place (no transfer or paid upgrade required). The only cost beyond the engagement fee is your existing service costs (such as fuel, materials, or staff) and any optional advertising you choose to run separately.
When will I start seeing results?
The website goes live within 48 hours and the speed-to-lead automation works from the first inbound enquiry. The review funnel produces public reviews within the first week of completed jobs. The database reactivation campaign typically runs within the first 7–10 days and frequently produces enough booked work to fund the first quarter. Google Business Profile improvements generally compound over the first 60–90 days.

See the system before you commit.

A 20-minute demo call walks you through every component, demonstrates the live infrastructure on a working account, and answers your questions directly. No obligation, no pressure — book a time and decide afterwards.

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